A couple weeks ago I set up a Nonghyup Bank Account with online access with the help of one of my school's administrators (who doesn't speak any English and I speak very little Korean). Yesterday, I set up an account with KEB for the automatic remittance by myself. Upon arrival, in Yongin City, I found that no one spoke English there so I attempted to set up an account with the help of an intern at my school (who I called from KEB). I set up the account (or so I think) and attached it to my Chase Account in the United States.
Today, I attempted to access my Nonghyup Account online and initiated a transfer to KEB and I have been getting this error message: "We're sorry but we received a message which states that you cannot make a deposit. Please contact the corresponding bank." I'm going to have my co-teacher contact KEB, but I was wondering if anyone has had this issue before? Is there any reason for it? I've heard of KEB not working at certain points, but I'm worried I set up the wrong account or something like that. I didn't sign up for internet banking at KEB, so do I have to do a transfer from a Nonghyup ATM?
Thanks for your time!