"Ummm sorry if this is no help whatsoever, but I will try.  I don't have that kind of phone, so I'm not familiar with how it works.  However, to change the language, you probably need to go to menu (메뉴) or settings (사용환경 설정, or similar), and then go to language (언어) and select English (영어).  My Korean is far from perfect, so that advice may be a bit off the mark.  Hope that at least gets the phone menus in English for you."

My Korean is pretty much non-existent, but I have wandered and found the "setting Menu" it has four options and none of which match the Korean you had... it is hard to know what preliminary menus to go through. Thank you for your suggestions.... do you think they have an english option if I call customer service?