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  • cheyfair
  • Newgookin

    • 1

    • December 13, 2019, 11:22:19 am
    • Seoul, Korea
    more
Subscription Issues
« on: March 11, 2021, 11:18:39 am »
I recently paid to reup my subscription on the site and the money came out of my bank on the fifth. However my account still says pending and I am not able to access any of the materials on the site. I'm not sure who to contact so if someone could give me some help that'd be great.
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  • sofoulini
  • Waygookin

    • 23

    • March 22, 2013, 10:44:32 pm
    • , South Korea
    more
Re: Subscription Issues
« Reply #1 on: March 16, 2021, 01:26:56 pm »
I have exactly the same issue! The money came out of my account but on the website it says Payment pending. That message shows since November! Any moderators who can help?!?
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  • Kyndo
  • Moderator LVL 1

    • I am a geek!!

    • March 02, 2027, 11:00:00 pm
    • Gyeongsangbuk-do
    more
Re: Subscription Issues
« Reply #2 on: March 16, 2021, 01:51:57 pm »
I'll cc the issue to sysadmin!
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  • suhmey
  • Newgookin

    • 4

    • December 29, 2015, 01:55:51 pm
    more
Re: Subscription Issues
« Reply #3 on: March 17, 2021, 01:57:52 pm »
i just tried a few times to process a subscription and it just goes back to the credit card details page. it doesnt say card declined or payment accepted.
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Re: Subscription Issues
« Reply #4 on: April 08, 2021, 10:27:27 am »
My subscription shows as finished. I paid the renewal fee yesterday. I have a receipt at my gmail.
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  • Kyndo
  • Moderator LVL 1

    • I am a geek!!

    • March 02, 2027, 11:00:00 pm
    • Gyeongsangbuk-do
    more
Re: Subscription Issues
« Reply #5 on: April 08, 2021, 11:08:59 am »
Quote from: slycordinator on April 08, 2021, 10:27:27 am
My subscription shows as finished. I paid the renewal fee yesterday. I have a receipt at my gmail.
I'll pass the issue along to SysAdmin!
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Re: Subscription Issues
« Reply #6 on: April 11, 2021, 01:54:48 pm »
Quote from: Kyndo on April 08, 2021, 11:08:59 am
I'll pass the issue along to SysAdmin!
It seems that it got fixed, since it's showing as active now.

But, the system is still trying to make a recurring payment. The previous year, I had marked it as recurring apparently. And it's continuing to try to make that automated one.
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  • Kyndo
  • Moderator LVL 1

    • I am a geek!!

    • March 02, 2027, 11:00:00 pm
    • Gyeongsangbuk-do
    more
Re: Subscription Issues
« Reply #7 on: April 12, 2021, 07:07:17 am »
That's really strange.
I'll ask about it.

It might be worth blocking any possible future automated transaction from the other end (ie your paypal)
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  • hoonikappp
  • Newgookin

    • 1

    • April 13, 2021, 01:01:14 pm
    • Busan, Korea
    more
Re: Subscription Issues
« Reply #8 on: April 13, 2021, 01:40:44 pm »
Is there another way to subscribe without paying through PayPal?
Preferably a Korean bank account?
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  • Arsalan Lavang
  • Lord Admin

    • 2056

    • September 18, 2006, 02:00:00 pm
    • Alberta
    more
    • https://magnatron.io
Re: Subscription Issues
« Reply #9 on: April 14, 2021, 05:47:22 am »
I sent you a message hoonikapp :)
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My heart is bursting into starlight

  • JanineRed
  • Explorer

    • 5

    • October 15, 2012, 09:00:06 pm
    • Gimhae, South Korea
    more
Re: Subscription Issues
« Reply #10 on: July 23, 2021, 12:47:45 pm »
I would also like to know if there is a way to pay for my subscription without using paypal?
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  • octau73
  • Explorer

    • 6

    • September 03, 2010, 09:55:31 am
    • Inchoen, Korea
    more
Re: Subscription Issues
« Reply #11 on: November 18, 2021, 12:39:09 pm »
I tried a few times to process a subscription and it just goes back to the card details page that the  card is declined  or not accepted.
So I wonder if you have another way to pay for a subscription fee. If you have, please tell me the way.
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